Language Requirements

Required

Preferred

Language Requirements

Required

Japanese: Business

English: Greetings/None

JLPT: N1

Preferred

English: Business

Top-Selling Points

Rate of Foreigners

Less Than

Frequency of English Usage

Less Than

Short overtime work (less than 20 hours) Management 1000+ employees Use English International employees

Top-Selling Points

Rate of Foreigners
Less Than

Frequency of English Usage
Less Than

Short overtime work (less than 20 hours) Management 1000+ employees Use English International employees

Job Description

■ Assigned department
IT Service Team

■ Business Division Policy
Our mission is to "support customers' DX".
As a customer's companion partner, we will formulate DX strategies, consider necessary technology elements, and introduce Pasona Tech's unique technology and services all at once. In addition, we will promote human resource development in the operational area after the introduction.

■ Recruitment background
・ We are recruiting for further expansion of the operation area, which is our greatest strength since our establishment.
We are also focusing on creating an environment where human resources can advance their careers by expanding the scale of customers and increasing variations. As the shift to DX progresses, we would like to have abundant sites where it is easy to take on challenges, create a career stage for DX, and increase the number of colleagues who work together.

■ Business content:
We will entrust you with system operation for customer users.
・ Responding to inquiries from users regarding business systems
・ Support for IT-related applications
・ Escalation to the department / vendor in charge of the problem that cannot be solved
・ Revision and abolition of user accounts for various systems
・ PC / iPhone kitting
・ Asset management of IT equipment in general
・ Various server operations
・ Analysis of inquiry tendency, business content, etc./Proposal for improvement
・ Creation / reporting of various reports
・Team ｍanagement、Team lead

■ Project example:
・ User help desk in school corporations and major companies
https://www.pasona.co.jp/clients/service/xtech/usecase/case5/
https://x-tech.pasona.co.jp/recruit/project/09/

■ Department composition:
・ A team of 3 to 20 people
Average 40s, male-female ratio (6: 4)

■ Techniques and skills that can be acquired through work
・ Server operation / maintenance
・ Network operation / maintenance
・ Vendor control
・ Operation management (consulting, operation design)
・ Service manager

■ Career that can be aimed at by position experience
・ Since the service is resident to the client company and you can work at a close distance to the client, you can get an opportunity to know the client's way of thinking.
・ Career shift to infrastructure engineer is possible
・ Can manage multiple projects as a service manager

Required Skills and Experiences

■ Required Skills: ・Experience in system operation or helpdesk work to respond to inquiries from users. ・More than 3 years of experience in network or server operation ・Experience in follow-up of members, task management, education, etc. ・Japanese: Business level (JLPT N1) ■ Preferred Skills: Experience in Active Directory operation Experience in PC kitting Experience in creating manuals English proficiency (good level)

Related Skills

Operating System

Linux ios

Server / Middleware

Windows Server Oracle Server

Management/System project Experience

Project Management Member management Requirement Definition Tech lead System Design (Fundamental) System design (detail)

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If you already have a GitTap Account, please login.

Working Condition

* Welfare and treatment, including employment type, may be decided during the selection process.

Full-time employee (probationary period: 3 months)
[Annual paid leave and special leave will be granted after the probationary period has elapsed.]

[Place of work]　Tokyo
*Depending on the project, you will work at our offices or at a client company (where the contracted project is carried out).
*Nationwide transfers are possible, but transfers are rare.

【Working hours】
9: 00-17: 30 Break 12: 00-13: 00 (7.5 hours of actual work)
* If the place of work is a business partner, it may change.

[Regarding changes in work content and work location]
■ Scope of changes in work to be performed
[Immediately after employment] Work listed in the job posting
[Scope of changes] All work as determined by the company
■ Scope of changes in work location
[Immediately after employment] Work location listed in the job posting
[Scope of changes] Locations determined by the company

[Treatment / Benefits]
■ Bonus twice a year (June, December)
■ Complete social insurance (employment, work accidents, health, long-term care, welfare pension)
■ Job title allowance, role allowance, job allowance
■ Overtime allowance, late night work allowance, legal holiday work allowance
■ Commuting allowance and other allowances * Various allowances are paid according to the role and situation of each individual.
 [Average of overtime hours last year 15 hours / month]
■ Regular health checkup (once a year)
■ Award system (once a year)
■ Safety net (free consultation service / 24 hours a day, 365 days a year)
■ Welfare Outsourcing Benefit One
■ Cafeteria points Equivalent to 180,000 to 200,000 yen per year
■ Shareholding association, savings, property accumulation system, retirement allowance system
■ Life support course usage system (working style limited to time and place)
■ Dreams Come True (a system that supports the realization of one's dreams)
■ DO / CO / DE / MO work style system (working from home)
■ Handling of various insurance groups
■ Skill improvement support (various training systems, qualification acquisition support system)

[Holiday / Vacation]
<120 days or more of annual holidays>
■ Complete weekly two-day system (Saturdays, Sundays, and holidays)
■ Year-end and New Year holidays
■ Annual paid leave
■ Marriage leave
■ Kibiki leave
■ Lay judge special leave
■ Accident leave
■ Relocation leave
■ Prenatal and postnatal leave
■ Childcare / nursing leave
■ Nursing leave
■ Challenge leave (1 week special leave every 5 years of service)
* If the place of employment is a business partner company (dispatched company or contracted project implementation location), there is a possibility of change.
<Encouragement to take paid leave>
■ HAPPY HOLIDAY vacation (up to 9 consecutive holidays including weekends can be taken)
■ MY DAY vacation (birthday month)
■ My Care Day (Health Examination Day)

RECRUITMENT PROCESS

▼ Application
▼ Document screening
▼ Interview (1-2 times)
▼ Aptitude test (taken at home)
▼ Final interview
▼ Unofficial decision

* It takes about 2 to 4 weeks from application to informal decision.
* Interviews will be conducted at the Tokyo head office or each branch (the final interview will be conducted at the Tokyo head office).

Business (description what they do)

Expert Services (Temporary staffing) BPO Services (Outsourcing / Contracting) HR Consulting Education and Training Global Sourcing (Overseas HR Services) Career Solutions (Placement / Career Support) Outsourcing Life Solutions Regional Development Solutions

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Language Requirements

Required

Preferred

Language Requirements

Required

Japanese: Business

English: Greetings/None

JLPT: N1

Preferred

English: Business

Top-Selling Points

Rate of Foreigners

Less Than

Frequency of English Usage

Less Than

Short overtime work (less than 20 hours) Management 1000+ employees Use English International employees

Top-Selling Points

Rate of Foreigners
Less Than

Frequency of English Usage
Less Than

Short overtime work (less than 20 hours) Management 1000+ employees Use English International employees

Job Description

■ Assigned department
IT Service Team

■ Business Division Policy
Our mission is to "support customers' DX".
As a customer's companion partner, we will formulate DX strategies, consider necessary technology elements, and introduce Pasona Tech's unique technology and services all at once. In addition, we will promote human resource development in the operational area after the introduction.

■ Recruitment background
・ We are recruiting for further expansion of the operation area, which is our greatest strength since our establishment.
We are also focusing on creating an environment where human resources can advance their careers by expanding the scale of customers and increasing variations. As the shift to DX progresses, we would like to have abundant sites where it is easy to take on challenges, create a career stage for DX, and increase the number of colleagues who work together.

■ Business content:
We will entrust you with system operation for customer users.
・ Responding to inquiries from users regarding business systems
・ Support for IT-related applications
・ Escalation to the department / vendor in charge of the problem that cannot be solved
・ Revision and abolition of user accounts for various systems
・ PC / iPhone kitting
・ Asset management of IT equipment in general
・ Various server operations
・ Analysis of inquiry tendency, business content, etc./Proposal for improvement
・ Creation / reporting of various reports
・Team ｍanagement、Team lead

■ Project example:
・ User help desk in school corporations and major companies
https://www.pasona.co.jp/clients/service/xtech/usecase/case5/
https://x-tech.pasona.co.jp/recruit/project/09/

■ Department composition:
・ A team of 3 to 20 people
Average 40s, male-female ratio (6: 4)

■ Techniques and skills that can be acquired through work
・ Server operation / maintenance
・ Network operation / maintenance
・ Vendor control
・ Operation management (consulting, operation design)
・ Service manager

■ Career that can be aimed at by position experience
・ Since the service is resident to the client company and you can work at a close distance to the client, you can get an opportunity to know the client's way of thinking.
・ Career shift to infrastructure engineer is possible
・ Can manage multiple projects as a service manager

Required Skills and Experiences

Related Skills

Operating System

Linux ios

Server / Middleware

Windows Server Oracle Server

Management/System project Experience

Project Management Member management Requirement Definition Tech lead System Design (Fundamental) System design (detail)

After sign up, you can browse all information.

If you already have a GitTap Account, please login.

Working Condition

* Welfare and treatment, including employment type, may be decided during the selection process.

Full-time employee (probationary period: 3 months)
[Annual paid leave and special leave will be granted after the probationary period has elapsed.]

[Place of work]　Tokyo
*Depending on the project, you will work at our offices or at a client company (where the contracted project is carried out).
*Nationwide transfers are possible, but transfers are rare.

【Working hours】
9: 00-17: 30 Break 12: 00-13: 00 (7.5 hours of actual work)
* If the place of work is a business partner, it may change.

[Regarding changes in work content and work location]
■ Scope of changes in work to be performed
[Immediately after employment] Work listed in the job posting
[Scope of changes] All work as determined by the company
■ Scope of changes in work location
[Immediately after employment] Work location listed in the job posting
[Scope of changes] Locations determined by the company

[Treatment / Benefits]
■ Bonus twice a year (June, December)
■ Complete social insurance (employment, work accidents, health, long-term care, welfare pension)
■ Job title allowance, role allowance, job allowance
■ Overtime allowance, late night work allowance, legal holiday work allowance
■ Commuting allowance and other allowances * Various allowances are paid according to the role and situation of each individual.
 [Average of overtime hours last year 15 hours / month]
■ Regular health checkup (once a year)
■ Award system (once a year)
■ Safety net (free consultation service / 24 hours a day, 365 days a year)
■ Welfare Outsourcing Benefit One
■ Cafeteria points Equivalent to 180,000 to 200,000 yen per year
■ Shareholding association, savings, property accumulation system, retirement allowance system
■ Life support course usage system (working style limited to time and place)
■ Dreams Come True (a system that supports the realization of one's dreams)
■ DO / CO / DE / MO work style system (working from home)
■ Handling of various insurance groups
■ Skill improvement support (various training systems, qualification acquisition support system)

[Holiday / Vacation]
<120 days or more of annual holidays>
■ Complete weekly two-day system (Saturdays, Sundays, and holidays)
■ Year-end and New Year holidays
■ Annual paid leave
■ Marriage leave
■ Kibiki leave
■ Lay judge special leave
■ Accident leave
■ Relocation leave
■ Prenatal and postnatal leave
■ Childcare / nursing leave
■ Nursing leave
■ Challenge leave (1 week special leave every 5 years of service)
* If the place of employment is a business partner company (dispatched company or contracted project implementation location), there is a possibility of change.
<Encouragement to take paid leave>
■ HAPPY HOLIDAY vacation (up to 9 consecutive holidays including weekends can be taken)
■ MY DAY vacation (birthday month)
■ My Care Day (Health Examination Day)

RECRUITMENT PROCESS

▼ Application
▼ Document screening
▼ Interview (1-2 times)
▼ Aptitude test (taken at home)
▼ Final interview
▼ Unofficial decision

* It takes about 2 to 4 weeks from application to informal decision.
* Interviews will be conducted at the Tokyo head office or each branch (the final interview will be conducted at the Tokyo head office).

Business (description what they do)

Available Jobs in (Pasona, Inc.)

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Language Requirements

Language Requirements

Language Requirements

Language Requirements

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