Mico, Inc.

【QA Automation Engineer】Remote | Actively Hiring Bilingual (JP-EN) | Global Expansion!

Quality Assurance, Quality Control 1 More

5M - ***M JPY

Tokyo 1 More

Full-time (permanent)

Online Interview: Yes

Remote Work from Overseas: No / From Japan: Yes

Top-Selling Points

Rate of Foreigners

Less Than

Frequency of English Usage

Less Than

Remote work Flex-time Use English Start-up International employees In-house product development

Top-Selling Points

Rate of Foreigners
Less Than

Frequency of English Usage
Less Than

Remote work Flex-time Use English Start-up International employees In-house product development

Related Skills

Programming Language

Jenkins

Cloud / Infrastructure / DevOps tools

GitHub

Language Requirements

Required

Preferred

Language Requirements

Required

Japanese: Business

English: Business

JLPT: N1

Preferred

Japanese: Business

English: Business

JLPT: N1

Job Description

Job Summary
In this position, you will lead the promotion, design, and implementation of automated testing to improve quality in multiple products, with a focus on our flagship product, Mico Engage AI [Mico Engage AI].
You will be expected to both streamline the quality assurance process and improve the overall quality of the product.
We have a global development structure with offices in Japan, India, and the Philippines, and our bilingual (Japanese-English) QA engineers play a very important role in connecting teams in each country.

The main responsibilities of the QA Engineer will include.
Develop and plan automated testing strategies for multiple products, including our flagship product
Design, development, operation, and maintenance of tests
Integration and management of automated testing into CI/CD environment
Promote QA process improvement and increase testing efficiency
Share and collaborate on quality issues with development teams, product managers, and stakeholders
Analyze bugs, identify causes, and make suggestions for improvement

Organization Structure
The QA team belongs to the QA team within the Innovation &amp; Engineering Division.
The QA team currently consists of 14 members and is engaged in quality assurance of multiple products, with a focus on "Mico Engage AI".

Career Path
Initially, you will start as a QA Specialist/QA Lead in charge of automated testing for a single product,
In the future
A career as a QA Specialist or QA Lead for automated testing of a single product.
In the future, you can choose to become a specialist and master the technology or manage a QA team.
Due to the company's rapid growth, there are plenty of opportunities for promotion to management positions.

Why work at Mico?
Mico is taking on the challenge of expanding globally with the goal of becoming "No.1 in Asia by 2030".
We offer an environment where you can grow and challenge yourself, making the most of your skills and experience.

Overview of the core product "Mico Engage AI
A platform for B2C companies that provides communication support through customer information management and messaging.
● Collects and analyzes 1st party data to achieve personalized communication and information delivery
● Support from customer acquisition to loyalty improvement, contributing to maximizing LTV (lifetime value of customers)
Developing a multi-channel strategy
Aiming to become the No. 1 brand support company in Asia under "Vision 2030

Issues to be solved
Leadership in the Conversational Commerce (C-Commerce) market
In the C-commerce market, which is growing mainly in Asia, Mico Engage AI provides solutions to maximize corporate marketing results by centralizing, analyzing, and improving optimal communication methods,
Mico Engage AI provides solutions to maximize corporate marketing results by centralizing, analyzing, and improving the optimal means of communication.

Streamlining marketing operations
Mico Engage AI reduces the daily workload of busy marketers so that they can focus on strategic work and focus on more creative work,
and focus on more creative work.

Mico's Attractiveness
Growth Market x Growth Company
C-commerce market is worth approximately 30 trillion yen worldwide, and some predict that it will exceed e-commerce.
SaaS domain: 500% sales growth in 2 years.
・Consolidated total of 6.3 billion yen (Series B: 3.5 billion yen)** fundraising completed.
No. 1 in Japan in the LINE marketing domain

Customer-centric approach
Mission is "to expand the possibilities of all businesses and build a more prosperous future for brands and consumers
Our mission is "to expand the possibilities of all businesses and build a more prosperous future for brands and consumers".

Attractive team and work style
Flat and open organizational culture with an emphasis on "OPEN MIND (open dialogue)
Teams work together to support each other in the spirit of "ALL FOR ONE
Many members have a giver's mindset, and every day is full of stimulation and learning.

Technology, tools, and environment used
Technology, tools, and environment used】 ※Depends on the product you are in charge of.
Web backend
TypeScript (Nest.js), some Java (Spring Boot)
Web front end
TypeScript (Next.js), Chakra UI
Database
TiDB, Aurora MySQL, MemoryDB for Redis
Infrastructure
AWS, IaC (Infrastructure as Code)
Middleware
Nginx, Supervisor
Monitoring
NewRelic, Sentry, AWS (CloudWatch)
Data analysis
BigQuery, Google Data Studio, Google Analytics, Metabase, Trocco
Environment construction
Docker
CI/CD
GitHub Actions, Amplify Hosting, CloudFront
Source code management
GitHub
Communication tools
Google Meet, Slack, Notion, Redmine, Jira, ClickUp

Required Skills and Experiences

Required Skills and Experience Business level Japanese and English language skills At least 3 years of experience in automated testing Experience using testing frameworks such as Selenium, Cypress, Playwright, etc. Experience in test planning, design, and execution as a QA engineer Experience writing test cases and scenarios Knowledge and working experience in software quality control Experience with Jenkins, GitHub, and other test frameworks. Experience integrating testing into CI/CD environments using Jenkins, GitHub Actions, etc. Experience developing web applications (back-end and/or front-end) Experience working in a startup or agile environment Experience performing performance and load testing Knowledge and working experience with cloud environments (e.g. AWS, GCP) Experience leading and mentoring teams as a QA engineer The right person for the job Strong commitment to quality assurance and the ability to proactively identify issues and propose improvements. The ability to work smoothly with members from diverse cultures and occupational backgrounds. Able to think strategically from a broad perspective without being bound by existing methods or frameworks. Have an attitude of continuous learning on a daily basis and make it a habit to grow. ● Able to handle difficult situations independently ● Have integrity and a strong sense of responsibility. ● Ability to organize thoughts and output logically and communicate them clearly ● Able to practice open and transparent communication ● Ability to promote projects while involving others

After sign up, you can browse all information.

If you already have a GitTap Account, please login.

Working Condition

【Salary】
Will be determined based on previous experience, taking into consideration your skills and expertise.

【Work Location】
- Your preferred work location will be discussed.
- Flexible work styles are available depending on job responsibilities (remote/on-site).
 
▪️Average On-Site Frequency
- About 4 days per month.
 
▪️Osaka Office
WeWork Midosuji Frontier 1-13-22 Sonezakishinchi, Kita-ku, Osaka-shi, Osaka Prefecture
 
▪️Tokyo Office
(From January 2024) 
WeWork The ARGYLE Aoyama 6F 2-14-4 Kita-Aoyama, Minato-ku, Tokyo

【Employment Type】
Full-time employee

【Work Style】
▪️Work Hours
- Standard Schedule: 9:00 AM – 6:00 PM (includes a 1-hour break; overtime applicable).
Flexible Time: Core hours from 10:00 AM to 4:00 PM.

-  Certain grades may fall under a discretionary labor system, per company regulations.

【Holidays and Leave】
- Weekends (Saturday & Sunday), national holidays
- Year-end and New Year holidays
- Summer vacation
- Bereavement leave
- Paid leave (10 days granted upon joining, with additional days based on tenure)
- Other company-designated holidays

【Probationary Period】
Generally 3 months (no changes in compensation or benefits during this period).

【Benefits】
- Commuting allowance (including bicycle commuting)
- Company laptop provided
- Company phone provided (*role-specific)
- Flexible start-time policy (every two months upon request)
- Social insurance (health, pension, employment, workers' compensation)
- Life and health support leave
- Health checkup expenses covered
- Parental and childcare support programs
- Club activity support

RECRUITMENT PROCESS

Application Screening → 1st Interview → 2nd Interview → 3rd Interview → Final Interview &amp; Reference Check → Offer
All interviews are conducted online.
Casual interview may be conducted.

Business (description what they do)

Provision and sales of marketing tools "Mico Engage AI", "Micomii" and "Mico Voice AI".

We will be Asia's No.1 BtoC Communication Platform!

Our mission is to "Empower every brand for a better future" and our medium-long-term vision is to "To be No.1 BtoC Communication platform in Asia”. There are still many challenges in the BtoC domain to acquire attribute and behavioral data of each customer and realize communication that satisfies each customer. Until now, segmentation has been done in such a way as "men in 20s" or "those who have purchased a product at least once". However, this method includes people with completely different interests in the same category, resulting in a large number of unsolicited messages being delivered to many customers. In addition, people's interests and the environment surrounding them change from moment to moment. Instead of responding to customers based on information obtained in the past, communication must be tailored to the customer's "What do they want to do now? While communication channels are diversifying, many companies still communicate only by e-mail or telephone. In the future, companies will be required to deliver messages by flexibly changing channels according to the customer's situation, rather than relying on a specific communication method. In response to such a society, we must ask ourselves, "What are our customers doing right now? This is the basis for true personalization that provides the necessary information through the most appropriate channel based on real-time data such as "What are customers doing right now?

We have talented members from diverse backgrounds!

The company is an environment where 80% of employees are mid-career, and many members come from major consulting firms, major mobile carriers companies, general trading companies, and other companies listed on the first section of the Tokyo Stock Exchange. We have a wide age range, mainly in their 30s, and respect the diversity of nationalities, not only Japanese but also foreign nationals. ★Real opinions from IT Engineers at Mico,Inc.★ “Because there are still so few engineers, there are active efforts (workshops, off-site meetings, culture boards, etc.) to value engineers and foster a good environment and culture." “Communication with the Biz side is also very active, and there are no walls between the product side and the Biz side, as is often the case. I feel that we have a well-coordinated organization.” “Opportunities to work in an environment actively striving to become Asia's No. 1 are rare, so we would love for individuals who are eager to take on big challenges to join us.”

We have raised a cumulative total of about 6.3 billion yen!

Mico Raises 3.5 Billion Yen in Series B Funding Mico has secured 3.5 billion yen in Series B funding, led by Vertex Growth with participation from JAFCO Group, Mitsubishi UFJ Capital, SMBC Venture Capital, Mizuho Capital, and existing investors ALL STAR SAAS FUND and Eight Roads Ventures Japan. With this round, our total funding now exceeds 6.3 billion yen. Moving forward, we will accelerate product development for global expansion and strengthen our organization in line with our 2030 vision to become "Asia’s No.1 Brand Empowerment Company." ★ Investor Comments ★ Vertex Growth General Partner, TAM Hock Chuan "We are pleased to lead Mico’ Series B round alongside top investors. Mico’ scalable platform, deeply integrated with LINE, enables personalized customer engagement and delivers immense value. We admire CEO Yamada’s strong vision and top-tier management team and are excited to support Mico' global growth with our expertise and best practices." JAFCO Group, West Japan Branch Head & Partner, Mizuki Takahara "I first met CEO Yamada four years ago, before Mico Engage AI’s launch, when Mico had fewer than 30 employees. I was impressed by his bold vision to build 'Asia’s No.1 company.' Since then, his determination has led to Mico Engage AI’s rapid growth and a team of over 100 talented members. Inspired by their journey, we are honored to invest and support Mico in its ambitious challenge."

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Mico, Inc.

【QA Automation Engineer】Remote | Actively Hiring Bilingual (JP-EN) | Global Expansion!

Quality Assurance, Quality Control 1 More

5M - ***M JPY

Tokyo 1 More

Full-time (permanent)

Online Interview: Yes

Remote Work from Overseas: No / Remote Work in Japan: Yes

Top-Selling Points

Rate of Foreigners

Less Than

Frequency of English Usage

Less Than

Remote work Flex-time Use English Start-up International employees In-house product development

Top-Selling Points

Rate of Foreigners
Less Than

Frequency of English Usage
Less Than

Remote work Flex-time Use English Start-up International employees In-house product development

Related Skills

Programming Language

Jenkins

Cloud / Infrastructure / DevOps tools

GitHub

Language Requirements

Required

Preferred

Language Requirements

Required

Japanese: Business

English: Business

JLPT: N1

Preferred

Japanese: Business

English: Business

JLPT: N1

Job Description

Job Summary
In this position, you will lead the promotion, design, and implementation of automated testing to improve quality in multiple products, with a focus on our flagship product, Mico Engage AI [Mico Engage AI].
You will be expected to both streamline the quality assurance process and improve the overall quality of the product.
We have a global development structure with offices in Japan, India, and the Philippines, and our bilingual (Japanese-English) QA engineers play a very important role in connecting teams in each country.

The main responsibilities of the QA Engineer will include.
Develop and plan automated testing strategies for multiple products, including our flagship product
Design, development, operation, and maintenance of tests
Integration and management of automated testing into CI/CD environment
Promote QA process improvement and increase testing efficiency
Share and collaborate on quality issues with development teams, product managers, and stakeholders
Analyze bugs, identify causes, and make suggestions for improvement

Organization Structure
The QA team belongs to the QA team within the Innovation &amp; Engineering Division.
The QA team currently consists of 14 members and is engaged in quality assurance of multiple products, with a focus on "Mico Engage AI".

Career Path
Initially, you will start as a QA Specialist/QA Lead in charge of automated testing for a single product,
In the future
A career as a QA Specialist or QA Lead for automated testing of a single product.
In the future, you can choose to become a specialist and master the technology or manage a QA team.
Due to the company's rapid growth, there are plenty of opportunities for promotion to management positions.

Why work at Mico?
Mico is taking on the challenge of expanding globally with the goal of becoming "No.1 in Asia by 2030".
We offer an environment where you can grow and challenge yourself, making the most of your skills and experience.

Overview of the core product "Mico Engage AI
A platform for B2C companies that provides communication support through customer information management and messaging.
● Collects and analyzes 1st party data to achieve personalized communication and information delivery
● Support from customer acquisition to loyalty improvement, contributing to maximizing LTV (lifetime value of customers)
Developing a multi-channel strategy
Aiming to become the No. 1 brand support company in Asia under "Vision 2030

Issues to be solved
Leadership in the Conversational Commerce (C-Commerce) market
In the C-commerce market, which is growing mainly in Asia, Mico Engage AI provides solutions to maximize corporate marketing results by centralizing, analyzing, and improving optimal communication methods,
Mico Engage AI provides solutions to maximize corporate marketing results by centralizing, analyzing, and improving the optimal means of communication.

Streamlining marketing operations
Mico Engage AI reduces the daily workload of busy marketers so that they can focus on strategic work and focus on more creative work,
and focus on more creative work.

Mico's Attractiveness
Growth Market x Growth Company
C-commerce market is worth approximately 30 trillion yen worldwide, and some predict that it will exceed e-commerce.
SaaS domain: 500% sales growth in 2 years.
・Consolidated total of 6.3 billion yen (Series B: 3.5 billion yen)** fundraising completed.
No. 1 in Japan in the LINE marketing domain

Customer-centric approach
Mission is "to expand the possibilities of all businesses and build a more prosperous future for brands and consumers
Our mission is "to expand the possibilities of all businesses and build a more prosperous future for brands and consumers".

Attractive team and work style
Flat and open organizational culture with an emphasis on "OPEN MIND (open dialogue)
Teams work together to support each other in the spirit of "ALL FOR ONE
Many members have a giver's mindset, and every day is full of stimulation and learning.

Technology, tools, and environment used
Technology, tools, and environment used】 ※Depends on the product you are in charge of.
Web backend
TypeScript (Nest.js), some Java (Spring Boot)
Web front end
TypeScript (Next.js), Chakra UI
Database
TiDB, Aurora MySQL, MemoryDB for Redis
Infrastructure
AWS, IaC (Infrastructure as Code)
Middleware
Nginx, Supervisor
Monitoring
NewRelic, Sentry, AWS (CloudWatch)
Data analysis
BigQuery, Google Data Studio, Google Analytics, Metabase, Trocco
Environment construction
Docker
CI/CD
GitHub Actions, Amplify Hosting, CloudFront
Source code management
GitHub
Communication tools
Google Meet, Slack, Notion, Redmine, Jira, ClickUp

Required Skills and Experiences

After sign up, you can browse all information.

If you already have a GitTap Account, please login.

Working Condition

【Salary】
Will be determined based on previous experience, taking into consideration your skills and expertise.

【Work Location】
- Your preferred work location will be discussed.
- Flexible work styles are available depending on job responsibilities (remote/on-site).
 
▪️Average On-Site Frequency
- About 4 days per month.
 
▪️Osaka Office
WeWork Midosuji Frontier 1-13-22 Sonezakishinchi, Kita-ku, Osaka-shi, Osaka Prefecture
 
▪️Tokyo Office
(From January 2024) 
WeWork The ARGYLE Aoyama 6F 2-14-4 Kita-Aoyama, Minato-ku, Tokyo

【Employment Type】
Full-time employee

【Work Style】
▪️Work Hours
- Standard Schedule: 9:00 AM – 6:00 PM (includes a 1-hour break; overtime applicable).
Flexible Time: Core hours from 10:00 AM to 4:00 PM.

-  Certain grades may fall under a discretionary labor system, per company regulations.

【Holidays and Leave】
- Weekends (Saturday & Sunday), national holidays
- Year-end and New Year holidays
- Summer vacation
- Bereavement leave
- Paid leave (10 days granted upon joining, with additional days based on tenure)
- Other company-designated holidays

【Probationary Period】
Generally 3 months (no changes in compensation or benefits during this period).

【Benefits】
- Commuting allowance (including bicycle commuting)
- Company laptop provided
- Company phone provided (*role-specific)
- Flexible start-time policy (every two months upon request)
- Social insurance (health, pension, employment, workers' compensation)
- Life and health support leave
- Health checkup expenses covered
- Parental and childcare support programs
- Club activity support

RECRUITMENT PROCESS

Application Screening → 1st Interview → 2nd Interview → 3rd Interview → Final Interview &amp; Reference Check → Offer
All interviews are conducted online.
Casual interview may be conducted.

Business (description what they do)

Provision and sales of marketing tools "Mico Engage AI", "Micomii" and "Mico Voice AI".

We will be Asia's No.1 BtoC Communication Platform!

We have talented members from diverse backgrounds!

We have raised a cumulative total of about 6.3 billion yen!

Available Jobs in (Mico, Inc.)

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