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Technical Support 1More

3.5M JPY - ***M JPY

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Tokyo

Full-time (permanent)

Online Interview: Yes

Remote Work from Overseas: No / Remote Work in Japan: No

Top-Selling Points

Rate of Foreigners

Less Than

Frequency of English Usage

Less Than

Japanese learning support Plans for overseas expansion No dispatch

Related Skills

Management/System project Experience

Others

Language Requirements

Required

Preferred

Job Description

[Job Description]
As an IT Systems Administrator, you will be responsible for maintaining and improving the internal IT environment, supporting employees in their daily operations.
After joining, you will gradually take on tasks based on your experience and skill level.

[Responsibilities]
◆ Internal Helpdesk
Respond to employee inquiries such as “My PC isn’t working” or “I don’t know how to use an internal tool.”
Support troubleshooting for not only PCs but also peripheral devices like multifunction printers.
If an issue is unfamiliar, you can research and provide solutions accordingly.

◆ PC Setup & Configuration
Prepare new employees' PCs, including setup and email account configuration.
Handle LAN cable procurement and setup when needed.

◆ Network, Infrastructure, and Security Management
Maintain and operate the internal network, resolving any issues that arise.
Enhance security measures, especially as the company expands remote work options.

◆ Marketing Department Support
Assist the Marketing Department in data collection and formatting for SEO strategies.
Organize data such as search ranking trends and website traffic statistics into tables and graphs using Excel.

◆ Other IT Support Tasks
Manage user accounts and access permissions.
Create manuals and documentation for internal IT processes.
Oversee inventory management of IT-related equipment.


[Position Highlights]
◎ A Key Role in Protecting the Company ◎
As the company continues to grow and expand its workforce, the risk of information leaks and security threats increases. This role is crucial in strengthening IT infrastructure and security measures to safeguard company systems.

[Foreign Engineer Community]
■A diverse team with members from China, South Korea, Vietnam, Taiwan, the Philippines, Mongolia, Thailand, and more.
■Communication in this position is primarily with internal teams, with minimal interaction with external clients.
■Business-level Japanese proficiency (spoken and written) is required, as all tasks are conducted in Japanese.
A great environment for those looking to further improve their Japanese language skills!


[Why Join Coretech?]
■Work Environment & Work-Life Balance
- Average monthly overtime: Less than 8 hours
- No client-site work—focus entirely on in-house operations

■Career Growth & Development
- Diverse career paths with ample growth opportunities
- Support for book purchases, Udemy courses, and certifications
- Expanding company with increasing projects from group companies
- Established industry presence with a strong foundation for overseas expansion and new initiatives

■Culture & Team Environment
- A culture of mutual support is deeply rooted within the company, creating an environment where team members assist each other in both growth and daily operations.
- Flat and open communication, making it easy to discuss challenges and seek advice

Required Skills and Experiences

[Required Skills] ▼ Candidates must meet both of the following criteria: －At least 2 years of full-time work experience in Japan (industry and job type do not matter) －Basic PC skills, including Excel and Word (e.g., VLOOKUP) [Preferred Skills] ▼ Candidates with the following knowledge or experience are highly welcomed! －Experience in IT helpdesk or PC kitting/setup －Knowledge of infrastructure or networking －Experience in selecting PC hardware or software systems －Experience in user account and inventory management －Experience in G Suite administration －Experience in asset management －Experience in Active Directory (AD) or NAS file server operations －IT Passport certification [Ideal Candidate Profile] －Able to communicate effectively with colleagues and work smoothly within a team －Capable of handling unexpected issues and adapting flexibly to various situations

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Working Condition

■Employment Type
Permanent employee. Probation period: 3 months(No difference in benefits)

■Work Location
Sumitomo Fudosan Aobadai Tower 14F, 3-6-28 Aobadai, Meguro-ku, Tokyo

<Access>
5 minutes from Shibuya Station by direct shuttle bus or 15 minutes on foot.
Tokyu Denentoshi Line Ikejiri-Ohashi Station (East Exit) 7 min. walk
9 minutes walk from South Exit of Shinsen Station on Keio Inokashira Line

■Expected Annual Salary
3.5 million yen to 4.4 million yen
*Preferential treatment in accordance with our company's regulations, taking into consideration experience, skills, etc.

・Bonus: Twice a year (June and December)
*Performance bonus (paid annually)

・Salary increase: Twice a year (June and December)


■Working Hours
<Working hours>
10:00 - 19:00 (working hours: 8 hours and 0 minutes)
*Staggered work hours (7:00-12:00) are allowed up to once a week.

<Overtime hours>
Less than 8 hours on average

■Benefits and Welfare
Commuting allowance (maximum 30,000 yen/month) / childcare allowance (5,000 yen/month for children up to 18 years old) / congratulatory or condolence money / seminar fee / book purchase fee / position allowance / overtime allowance (for overtime work) / home allowance / full social insurance (Kanto ITS membership) / medical checkup (over the legal limit) / visiting industrial physician (former system engineer) / rehiring Retirement allowance / Shortened working hours (until the child graduates from elementary school) / Qualification assistance system (also available for applicants with job offers) / Udemy / Birthday gift (gift certificate) / Free dress and hairstyle / Company events (company trip, etc. / optional participation) / Free water server and coffee / Office Glico (in-house convenience store) / Refreshment room / Complete separation of smoking and non-smoking / Benefit station (various preferential services) / Preferential treatment at famous theme parks


■Holidays and Leave
★126 days off per year (average of the last 3 years)
2 days off per week (Sat. and Sun.) / National holidays / Summer vacation (5-6 days) / Year-end and New Year vacation (7-8 days) / Paid vacations / Start day off (1 day every year in the month of joining) / Refresh vacation (9 consecutive holidays after 5 years of service) / Welcome support leave (granted upon joining) / Condolence leave / Maternity leave / Jury leave / Childcare leave / Child nursing leave (can be taken in hour units) / Family care leave Childcare leave / Child nursing care leave (hourly basis also available) / Nursing care leave (hourly basis also available) / Menstrual leave

RECRUITMENT PROCESS

Document Screening
↓
1st Interview (Online)
↓
Aptitude Test
↓
Final Interview (Primarily In-Person)

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